We deliver sofas across the United Kingdom, with most orders arriving within 5–10 working days. Delivery costs are calculated at checkout based on your location and product size.
Once your order is dispatched, you will receive a confirmation email with tracking details. Our delivery partners may contact you to arrange a convenient delivery time.
If your order arrives damaged, defective, or incorrect, please contact us immediately so we can resolve the issue with a replacement or refund.
We also offer a 14-Day Money Back Guarantee. If you are not satisfied with your purchase, you may request a replacement or refund within 14 days of delivery provided the item is unused and in its original packaging.
For assistance with deliveries, returns, or cancellations please contact info@sofascene.co.uk