We deliver sofas across the United Kingdom, with most orders arriving within 5–10 working days. Delivery costs are calculated at checkout based on your location and product size. Once your order is dispatched, you’ll receive a confirmation email with tracking details, and our delivery partners may contact you to arrange a suitable delivery time.
If your order arrives damaged, defective, or incorrect, please contact us immediately so we can resolve the issue with a replacement or refund.
We also offer a 14-Day Money Back Guarantee. If you’re not satisfied with your purchase, you can request a replacement or refund within 14 days of delivery, provided the item is unused and in its original condition and packaging. Refunds are processed within 3–5 working days after the returned item is received and inspected.
For assistance with deliveries, returns, or cancellations, please contact us at info@sofascene.co.uk
